Travel Sales Consultant

  • Customer Service & Sales
  • Dunfermline, Verenigd Koninkrijk

Travel Sales Consultant

Omschrijving

Do you strive to deliver excellent Customer Service and have a passion for Sales? If this is you, we may just have the perfect role! We are looking to add another Sales Consultant to join our fantastic team.


Canvas Holidays is an award-winning company based in Dunfermline, offering Camping holidays across Europe. Established for more 55 years, the company is currently going through a significant period of growth.


The role will be varied, but will predominantly involve you handling inbound Sales and Customer Care enquiries. Admin tasks will also be required.


It will be your responsibility to deliver excellent service and maximise revenue opportunities working to KPI’s. In addition, you will also use many methods of communication, such as e-mail and live chat to ensure our customers receive exceptional service.


It's important you are confident using the Microsoft office package and whilst travel experience is preferred, we will also consider applicants who hold previous experience, where you can clearly display transferable skills.


This role offers a great opportunity for the right candidate. We will give you the support and training to ensure your product knowledge becomes second to none and the opportunity to develop your career within the Contact Centre industry, with a highly respected award winning business.


From you, we require that you can work in a flexible manner and are able to commit to our shift patterns. An immediate start is available to allow for training.


If you are interested and feel you are the right candidate for this role, Please submit your CV and a covering letter to support your application.


Your responsibilities:

  • Communicating with customers via telephone, e-mail, live chat and social media
  • Driving sales and meeting targets
  • Working within a team to ensure KPIs are met
  • Delivering excellent customer service


Vereisten

  • Flexible and willing to work some weekends/evenings (up to 8pm)
  • Experience in the travel industry, or sales experience, is an advantage, but not necessary
  • Target driven
  • Customer service oriented

What do we offer:

An engaging role within an enthusiastic team, selling a unique product. We offer a competitive salary of £17.5k (pro-rata), plus sales commissions and benefits.


Interested in this Role?

If you are interested and feel you are the right candidate for this role, please submit your CV and a covering letter to support your application. For general questions about Vacanceselect or employment conditions, please contact Justine Agtereek (HR Manager): Justine.Agtereek@vacanceselect.com. For substantive questions, please contact Nicola Doran, Customer Service & Sales Team Leader: N.doran@vacanceselect.com.